Shipping policy
Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates
| Shipping Type | Delivery Time (India) | Notes |
|---|---|---|
| Standard Shipping | 3–7 business days | Free shipping for orders above ₹1,000 |
| Expedited Shipping | 1–3 business days | Charges apply at checkout |
International Shipping:
Delivery times vary by destination country. Please note that international shipments may take 7–21 business days depending on customs and carrier.
Shipping costs are calculated at checkout and depend on the shipping method and delivery address.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has been shipped, including a tracking number.
Tracking numbers are updated once the package leaves our facility.
Customs, Duties, and Taxes
For international orders, buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays caused by customs.
Damages
Dil Se Dard Tak is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us immediately at shipranagar89@gmail.com with photos of the damage, so we can assist you in resolving the issue.
Shipping Address
Please ensure your shipping address is correct when placing your order. We are not responsible for lost or misdirected packages due to incorrect address information.
Contact Us
For shipping questions, please contact us at shipranagar89@gmail.com.